Today, Dutch telco company DELTA introduces the new MyDELTA app. This app allows customers to manage all their internet, TV, and landline services. With DELTA's rapid growth, the demand for a self-service platform became clear. We stepped in to meet that need.

The MyDELTA app gives customers instant access to what they need, whenever they need it. Whether new or long-time users, finding answers had to be simple at every stage of their customer journey. By handling simple requests like contract details and invoices in the app, DELTA’s customer service team can focus on solving the bigger issues and delivering even more value to customers.

Dynamic self-service solution

In close collaboration with DELTA, we developed a dynamic, back-end-controlled app, enabling flexible content management without the need for new app releases. The platform streamlines customer interactions and makes support effortless with clear, tab-based navigation.

In the coming months, more enhancements are on the way, including push notifications and potential integrations with DELTA's partners. The MyDELTA app is evolving rapidly, and we’re excited to keep driving innovation!